The statistics below cover two things. First, the availability, or uptime, of our platforms. Second, their performance, including response times and error rates. We report on two interfaces, our own PSU interface and our dedicated Open Banking interface, so you can see how each is performing independently.
Reports are published each quarter, with previous quarters available in our archive below.
What the statistics measure
- PSU interface. The interface our clients use directly to access their multi-currency accounts and initiate payments, powered by ibanq.
- Dedicated interface. Our Open Banking interface, which lets account information and payment initiation providers connect securely to IFX accounts on a client's behalf, powered by Tellmoney.
Dedicated interface
In Q2 2026 (April to June), our dedicated Open Banking interface was available 100.00% of the time, with an average response time of under 1ms.
In Q1 2026 (January to March), our dedicated Open Banking interface was available 100.00% of the time. Average response times for February are under review, see note below.
Dedicated interface statistics, Q2 2026 and Q1 2026, by month
| Metric |
Q2 2026 (April to June) |
Q1 2026 (January to March) |
| June |
May |
April |
March |
February |
January |
| Availability |
100.00% | 100.00% | 100.00% |
100.00% | 100.00% | 100.00% |
| Unplanned downtime |
0 hours | 0 hours | 0 hours |
0 hours | 0 hours | 0 hours |
| Average account information response time |
0ms | 1ms | 0ms |
4ms | 83,107ms* | 57ms |
| Average payment initiation response time |
0ms | 0ms | 0ms |
39ms | 8,150ms* | 147ms |
| Error response rate |
0.00% | 0.00% | 0.00% |
0.00% | 0.00% | 0.00% |
PSU interface
In Q2 2026 (April to June), our PSU interface was available 100.00% of the time, with an average response time of 236ms.
In Q1 2026 (January to March), our PSU interface was available 100.00% of the time, with an average response time of 213ms.
PSU interface statistics, Q2 2026 and Q1 2026, by month
| Metric |
Q2 2026 (April to June) |
Q1 2026 (January to March) |
| June |
May |
April |
March |
February |
January |
| Availability |
100.00% | 100.00% | 100.00% |
100.00% | 100.00% | 100.00% |
| Unplanned downtime |
0 hours | 0 hours | 0 hours |
0 hours | 0 hours | 0 hours |
| Average response time |
180ms | 260ms | 267ms |
256ms | 234ms | 149ms |