Customer Terms

Core Terms

Trading Terms and Conditions (Retail)- applies when you use our foreign exchange services as a retail client.

Trading Terms and Conditions (Corporate) - applies when you use our foreign exchange services as a corporate client, including via our fintech solutions.

Corporate ibanq Terms and Conditions - applies if you use our fintech solutions, such as ibanq or mPay.

 

Core Terms (Canada)

Trading Terms and Conditions (Retail) (Canada) - applies when you use our foreign exchange services as a retail client.

Trading Terms and Conditions (Corporate) (Canada) - applies when you use our foreign exchange services as a corporate client, including via our fintech solutions.

Corporate ibanq Terms and Conditions (Canada) - applies if you use our fintech solutions, such as ibanq or mPay.

Core Terms (European Economic Area)

Trading Terms and Conditions (Retail) (EEA) - applies when you use our foreign exchange services as a retail client.

Trading Terms and Conditions (Corporate) (EEA) - applies when you use our foreign exchange services as a corporate client.

Payment Services Terms of Use - applies if you are a customer based in the European Economic Area using payment services. These services are provided by Currencycloud B.V.. 

Supplementary terms

Financial Institution Addendum - applies if you provide professional services involving the investment, lending, management or processing of money and other assets.

Gaming and Gambling Addendum - applies if you provide gaming or gambling services (or any software or marketing services related to gaming or gambling services).

Data Processing Addendum - applies if you receive any of our services and relates to our processing of customer information.

Dual Pay Addendum - applies if you use our Dual Pay service.

 

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