IFX (UK) Ltd is referred to hereon as “IFX”, ”we” or “us”.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into ibanq, authorise payments or add beneficiaries.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, chat with you via messaging applications regarding our products and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Domain/Cookie Organisation | Description | Duration | Type |
| AWSALB | www.ibanq.com | AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target. | 7 days | Performance |
| AWSALBCORS | www.ibanq.com | Amazon Web Services set this cookie for load balancing. | 7 days | Strictly necessary |
| AWSALBCORS | Mpay-api. ifxpayments.com | Amazon Web Services set this cookie for load balancing. | 7 days | Strictly necessary |
| cookielawinfo-checkbox-necessary | www.ifxpayments.com | Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category. | 1 year | Strictly necessary |
| cookielawinfo-checkbox-functional | www.ifxpayments.com | The GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional". | 1 year | Strictly necessary |
| cookielawinfo-checkbox-performance | www.ifxpayments.com | Set by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance". | 1 year | Strictly necessary |
| cookielawinfo-checkbox-analytics | www.ifxpayments.com | Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category. | 1 year | Strictly necessary |
| cookielawinfo-checkbox-advertisement | www.ifxpayments.com | Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category. | 1 year | Strictly necessary |
| cookielawinfo-checkbox-others | www.ifxpayments.com | Set by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others". | 1 year | Strictly necessary |
| _hjSessionUser_1022821 | HotJar | No description | 1 year | Other |
| _hjFirstSeen | HotJar | Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user. | 30 minutes | Analytical |
| _hjIncludedInSessionSample_1022821 | HotJar | No description | 2 minutes | Other |
| _hjSession_1022821 | HotJar | No description | 30 minutes | Other |
| _hjIncludedInPageviewSample | HotJar | Hotjar sets this cookie to check whether a user is included in the data sampling defined by the site's pageview limit. | 2 minutes | Functional |
| _hjAbsoluteSessionInProgress | HotJar | Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie. | 30 minutes | Functional |
| _ga | Google Analytics | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days | Analytical |
| _gid | Google Analytics | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | Analytical |
| _gat_UA-* | Google Analytics | Google Analytics sets this cookie for user behaviour tracking. | 1 minute | Analytical |
| drift_campaign_refresh | Drift | Drift sets this cookie as a unique ID for the specific user. This allows the website to target the user with relevant offers through its chat functionality. | 30 minutes | Functional |
| drift_aid | Drift | Drift sets this cookie as a session identifier token. It is used to tie the visitor on your website to a current website session within the Drift system. This enables session-specific features, such as popping up a message only once during a 30 minute session to prevent a disruptive experience. | 1 year 1 month 4 days | Functional |
| intercom-id-[app_id] | Intercom | Anonymous visitor identifier cookie. As people visit your site they get this cookie. | 9 months | Functional |
| intercom-session-[app_id] | Intercom | Identifier for each unique browser session. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn't intentionally terminated with `Intercom('shutdown');`, which usually happens on logout. | 1 week | Functional |
| intercom-device-id-[app_id] | Intercom | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months.
The user can access the conversations that were created on this device for the duration of the cookie’s life. |
9 months | Functional |
By using our website, you agree to the use of cookies, including third-party cookies, to enhance your browsing experience and provide relevant content and advertising.
Third-party cookies may be used on this website to collect information about your online activity, preferences, and device information. Such information may be used to serve you personalised advertisements and improve your experience on our website.
We do not control the use of third-party cookies and cannot be held liable for any damages or losses that may arise from their use. We encourage you to review the privacy policies and terms of service of the third-party websites or services that place cookies on your device.
By using this website, you acknowledge and agree that we are not responsible for any third-party cookies, and you use them at your own risk.
You can choose which analytical or functional cookies we can set by clicking on the toggle button on our cookie banner which is visible when you first visit our website. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website. You can also opt-out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out page.
This liability disclaimer is governed by English law and any dispute arising out of or in connection with it shall be subject to the exclusive jurisdiction of the English courts.
By using this website, you acknowledge that you have read and understood this liability disclaimer and agree to be bound by its terms and conditions.
