A decade-long partnership has delivered peace of mind to a leading London security specialist and created business savings.
For businesses operating globally, cross-border payments can eat into your profit margins. That’s exactly what was happening to Trojan Consultancy before they partnered with IFX Payments ten years ago. Since then, they’ve saved an average of 10% on every overseas invoice – money that stays where it belongs, in their business.
About the client
Founded in 2011 and based in Mayfair London, Trojan Consultancy specialise in security services for clients of wealth, visibility and status around the globe.
Led by founder Simon Morgan, the team has been responsible for the security of the British Royal Family, in the UK and overseas. Precision, reliability and discretion are central to what they do and extend to every aspect of their operations, including their financial transactions.
With operations spanning continents, Trojan regularly invoices clients in multiple currencies including dollars, euros and yen.
The challenges
Before partnering with IFX Payments, Trojan faced a familiar but costly problem. Every time they sent an invoice overseas, they were losing money to bank charges and poor exchange rates. In some cases that meant losing around 10% on every overseas invoice, regardless of the currency.
When you’re dealing with security contracts worth thousands of pounds, a 10% loss can quickly wipe out profit margins. And not knowing exactly how much they’d receive back from an overseas invoice, made cash flow planning difficult and profit margins unpredictable.
What we did
IFX Payments provided Trojan with a solution that addressed both the financial and operational challenges they were facing. With IFX, when they issue an invoice for a specific amount, they receive exactly that amount back again – no nasty surprises, no eroded margins.
The key was our transparent pricing structure and competitive exchange rates. Instead of losing money to multiple banking intermediaries and hidden charges, Trojan now benefits from our straightforward approach to international payments.
We also built a personal relationship with their team, helping them access our services whenever they need them. This personal touch has been crucial for a business that values long-term partnerships.
The big wins
The results speak for themselves. Because we’ve eliminated that unpredictability, Trojan has seen an invoice on invoice saving of 10% when transacting with overseas clients. That’s a significant amount of money that stays in the business rather than disappearing into banking charges.
Instead, they can reinvest that into the business and maintain their competitive edge. Greater predictability over what they’re getting back has also transformed their cash flow management and removed a significant operational headache.
Peace of mind is another big boost from the partnership. For a business that operates around the clock, knowing they can access payment services when they need them has been invaluable. This reliability mirrors the standards they provide to their own clients.
What they are saying
Summing up his experience of working with IFX over the last 10 years Simon said we’re “there when I need it. That’s what I find IFX for.”
Simon Morgan’s words capture the essence of what makes a successful business partnership. It’s not just about the financial savings – though the consistent 10% saving on every overseas invoice has been transformative. It’s about having a partner you can rely on, day or night, who understands your business and delivers consistently.
With greater financial predictability and operational reliability, they can focus on what they do best.
All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.